Company' s Quality Policy:
The rsponsibility for guality is based in the entire organizational structure of the company and every
employee must have the appropriate knowledge in the area of guality management and sufficient
flexibility for responsibility ,but also authority.In practice this means,'that it is important to accept
guality improvement processes as an opportunity for continual improvement and also the opportunity
for each individual to be seen in the given process and the group." There are 12 processes monitored in the company.
10 Points of guality of the company:
- guality is the responsibility of all companzy employes
- guality is always beneficial
- grofth in guality is fostered primaliry by the work of the company' s management and line workersin the entire transformation process
- the organizational structure of the company is created in such a way that guality is stable and
repeatable
- grofth in guality is based on people ,on increasing their education ,knovledge and skills.we con-
sider the customer evaluation through a guestionnaire as a measure of guality
- guality does not relate merely to the guality of our products,but also our services,communicati-
ons and other customer related activities
- the relationship of the company to the suppliers is based on the fact that the supplier is an important element in the guality management system
- It is posible to be satisfied with a complaint and refund level above zero
- Every mistake has its cause,so through the environmental improvement process we ensure that
mitakes are not silenced ,but rather eliminated using a combined effort.
- The process is defined as a set of inter-connected or affecting activities,which are changend into
imputs and outputs.
